Future-proof Your Business Communications

No matter what the future holds, remote working has become the new normal for many businesses. Whilst we have already seen cloud migration increase over the last few years, COVID-19 has acted as a catalyst for this acceleration, moving things forward faster than originally anticipated.

Hosted Phone Systems ensure you have the best future-proof solution for your internal and external business communications, allowing your staff to work flexibly wherever they want. You can also achieve the best caller experience and improved customer contact via the seamless management of calls between users and offices.

What is hosted telephony?

A hosted telephone system is one that sits in a network data centre (known as the cloud) rather than at your office. Calls are made and received over a broadband connection to the network. From there they are routed to the normal phone network and mobile devices.

Users manage the system through a web interface or mobile app and make calls over the service through their data connection. It means you no longer need to maintain and upgrade a Private Box Exchange (PBX) on site, or over multiple sites, which removes costly long term PBX maintenance.

Your existing phone numbers can also be easily and quickly transferred onto the platform.

How does this benefit your business?

  • No capital outlay and a reduction in costs
  • Manage your own calls and facilities
  • Free calls between your offices and to local UK 01/02/03 numbers
  • Instant changes, moves and additions with free upgrades and immediate implementation of new features
  • Disaster Recovery as standard – to provide a resilient phone service in any emergency.

Hosted Phone Systems are suitable for any-sized business and can serve hundreds of employees, so regardless of whether you are a small or large business, you can benefit!

To find out more about how Hosted Phone Systems could support your business to work from home and remotely, please email us info@diamondsolutionsuk.com or call us on 0330 400 4455.